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We focus on pragmatic programs that generate sales, improve customer retention, increase conversion of leads and drive greater profitability.


We are about measurable results, not theory.


Our solutions are unique to each situation and to each client. No canned problem solving and no force fit assessments. We have learned that even companies serving the same industry cannot assume that the same strategies will be a success. Culture and customers will dictate the solution that works above all else.

Terry Flynn
Founder and President

A believer in clear and practical management techniques, Terry has spent over 25 years leading integrated sales environments with Business-to-Business and Business-to-Consumer companies including MicroWarehouse, Genesis Direct (over 30 different consumer catalog brands), Hello Direct and more. 

Traynor Fritsch
Marketing Manager

Traynor has spent 10 years executing on digital marketing strategy, driving web and email activity. He handles complex content management and promotional projects for our key clients - meeting deadlines with calm and confidence.

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Mike Sparks
Senior Vice President 

Mike is a Sales Management, HR and Training executive with over 20 years of experience in multi channel marketing and human resources.  Prior to joining Market Chord, Mike served as a leader with DialAmerica heading up their organization's sales teams training and development.  

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Emma Flynn
Project Manager

Emma's experience with project organization and web management keeps our team on track! She makes sure we deliver on our commitments and delight our customers every day.

Jeanne Wagner
Office Manager

Jeanne drives the schedule for our team and brings years of professional operations experience in financial services and insurance management to bear on project coordination.

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